Platform Usage & Agreements
Terms of Service
Acceptance
By accessing and using the LUMARO website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website.
LUMARO reserves the right to modify these terms at any time. Your continued use of the platform after changes are posted constitutes acceptance of those changes.
Catalog Nature
LUMARO operates as a high-end luxury watch directory and showcase platform. Please be advised of the following:
- The listings on this website are for informational purposes and do not constitute a direct binding offer of sale.
- Prices and availability of timepieces are subject to change without prior notice due to the volatile nature of the luxury watch market.
- While we strive for accuracy, LUMARO does not warrant that product descriptions or other content are error-free, complete, or current.
Ordering Process
Our transaction process is handled through a manual, personalized concierge system to ensure security and quality:
- Inquiry: Customers submit an order interest through the website checkout simulator.
- Contact: A LUMARO representative will contact the customer via WhatsApp or Email to confirm availability.
- Payment: Secure payment links or bank details will be provided directly by our staff. No automated payments are processed on the website.
Orders are only considered confirmed once payment has been received and verified by our finance department.
Intellectual Property
All content included on this site, such as text, graphics, logos, and images, is the property of LUMARO or its content suppliers and protected by international copyright laws.
- Brand names (e.g., Rolex, Patek Philippe, Audemars Piguet) and their respective logos are trademarks of their respective owners.
- Use of these trademarks is for descriptive purposes only and does not imply affiliation with or endorsement by the brands.
Liability
To the maximum extent permitted by law, LUMARO shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the website or its services.
LUMARO is not responsible for delays in delivery caused by customs clearance, international logistics disruptions, or incorrect information provided by the customer.